Shipping policy

Shipping Policy

Last Updated: September 11, 2026

Thank you for shopping with GiaNina Coffee & Tea.

We partner with trusted fulfillment providers to carefully prepare and ship every order. Because some products are fulfilled by different partners, processing and delivery times may vary.

GiaNina Branded Coffee & Tea

All GiaNina branded coffee and tea products qualify for FREE Standard Shipping within the United States, including subscription orders.

No promo code is required. We guarantee free standard shipping on GiaNina branded coffee and tea within the United States. You may see “shipping calculated at checkout” while shopping; shipping for these products is free once your US delivery address is entered. Other merchandise in the same order may incur separate shipping charges.

GiaNina branded coffee and tea products may also be shipped to U.S. PO Box addresses.

Processing & Delivery

Our coffee is roasted to order to ensure freshness.

  • Processing Time: 1–5 business days

  • Transit Time: 1–5 business days after shipment

  • Estimated Delivery: Approximately 2–10 business days from the date your order is placed

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

GiaNina Lifestyle Products

GiaNina Lifestyle products—including apparel, drinkware, journals, gifts, and other branded merchandise—are fulfilled by trusted third-party production partners.

These products do not qualify for free shipping. Shipping charges are calculated at checkout based on the products ordered, shipping destination, and fulfillment partner.

Processing & Delivery

  • Production Time: 2–5 business days

  • Transit Time: 3–7 business days after shipment

  • Estimated Delivery: Approximately 5–12 business days from the date your order is placed

Some fulfillment partners are unable to deliver to PO Box addresses. If a physical street address is required to fulfill your order, we will contact you before shipment.

Orders Containing Multiple Product Types

If your order includes both GiaNina branded coffee or tea and GiaNina Lifestyle products, your items may ship separately.

Separate shipments allow each product to be fulfilled by the appropriate fulfillment partner as efficiently as possible. If multiple shipments are required, you will receive tracking information for each shipment as it becomes available.

Shipping Destinations

At this time, GiaNina Coffee & Tea ships to addresses within the United States. Shipping availability for certain products may vary depending on the fulfillment partner.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information so you can monitor your shipment.

Questions?

If you have questions about your order or this Shipping Policy, we're happy to help.  For information about returns, refunds, and order issues, please review our Refund & Return Policy.

Email: support@gianinacoffeeandtea.com

You may also contact us through the Contact page on our website.