Cancellation Policy

Last Updated: July 29, 2026

At GiaNina Coffee & Tea, we understand that circumstances can change. If you need to cancel an order, please contact us as soon as possible, and we will do our best to assist you.

Order Cancellation Requests

Because many of our products begin processing shortly after an order is placed, cancellation requests must be submitted as soon as possible.

We cannot guarantee that an order can be canceled once it has entered processing, production, fulfillment, or shipping.

If your cancellation request is received before fulfillment begins, we will make every reasonable effort to cancel the order and issue a refund when applicable.

Orders Already Processed or Shipped

Once an order has entered fulfillment or has shipped, it can no longer be canceled.

If you receive an order that qualifies for assistance, please refer to our Refund & Return Policy for information regarding available resolutions.

How to Request a Cancellation

To request a cancellation, please contact us with:

• Your order number

• The email address used for the order

• The reason for your cancellation request

We will review your request and respond as quickly as possible.

Contact Us

If you have questions regarding an order cancellation, please contact:

GiaNina Coffee & Tea
A brand operated by GiaNina Collective LLC

4539 N 22nd St, Suite N
Phoenix, AZ 85016

Email:
support@gianinacoffeeandtea.com

Phone:
480-757-7390