Terms of service
Terms of Service
Last Updated: July 29, 2026
Welcome to GiaNina Coffee & Tea.
These Terms of Service govern your use of the GiaNina Coffee & Tea website and your purchase of products through our online store.
By accessing our website, placing an order, creating an account, or using our services, you agree to these Terms of Service, as well as our Privacy Policy, Shipping Policy, Refund & Return Policy, and Cancellation Policy.
About GiaNina Coffee & Tea
GiaNina Coffee & Tea is a specialty coffee and tea company offering thoughtfully selected coffee, tea, and lifestyle products to customers throughout the United States.
GiaNina Coffee & Tea is a brand operated by:
GiaNina Collective LLC
4539 N 22nd St, Suite N
Phoenix, AZ 85016
Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our services.
We reserve the right to refuse service, restrict access, or cancel orders when necessary to protect our customers, business, or fulfillment partners.
Products and Availability
We make every effort to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate.
However, we cannot guarantee that all information will always be error-free. We reserve the right to correct errors, update product information, limit quantities, or discontinue products when necessary.
Because some products are fulfilled through trusted third-party partners, availability, processing times, and shipping methods may vary depending on the product purchased.
Orders and Payments
By placing an order through GiaNina Coffee & Tea, you agree that all information provided during checkout is accurate and complete.
Payment information is processed securely through approved payment providers.
We reserve the right to cancel or refuse orders when necessary, including in cases of suspected fraud, incorrect pricing, payment issues, or fulfillment limitations.
Subscription Orders
Some GiaNina Coffee & Tea products may be available through subscription programs.
By enrolling in a subscription, you authorize recurring charges according to the subscription frequency selected at checkout.
You may manage or cancel your subscription according to the available subscription management options provided through your account or by contacting us for assistance.
Subscription changes or cancellations may require processing time and may not apply to orders that have already entered fulfillment.
Shipping
Shipping information, processing times, delivery estimates, shipping eligibility, and available destinations are described in our Shipping Policy.
Orders containing products fulfilled by different partners may arrive in separate shipments.
Please review our Shipping Policy for complete details.
Refunds, Returns, and Replacements
Our approach to refunds, returns, replacements, and customer resolutions is described in our Refund & Return Policy.
Because coffee and tea are perishable products, certain restrictions apply.
Please review our Refund & Return Policy before requesting assistance with an order.
Order Cancellations
Cancellation requests must be submitted as soon as possible.
Because many products begin processing shortly after an order is placed, we cannot guarantee that an order can be canceled once it has entered processing, production, fulfillment, or shipping.
Please review our Cancellation Policy for complete details.
Third-Party Services and Fulfillment Partners
GiaNina Coffee & Tea works with trusted third-party providers to support business operations, including payment processing, analytics, customer communication, and product fulfillment.
When necessary to complete an order, customer information may be shared with fulfillment partners so they can prepare and deliver purchased products.
These providers are authorized to use customer information only as necessary to provide their services.
Website Content and Intellectual Property
All content on this website, including logos, brand elements, text, images, product descriptions, designs, and other materials, is owned by or licensed to GiaNina Coffee & Tea.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, GiaNina Coffee & Tea is not responsible for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our responsibility is limited to providing reasonable assistance and resolutions consistent with our policies and applicable laws.
Website Accuracy and Availability
We strive to keep our website accurate and available; however, we do not guarantee that the website will always be uninterrupted, error-free, or free from circumstances beyond our reasonable control.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, or legal requirements.
Updated versions will be posted on this page with the revised date.
Policies Incorporated by Reference
By using this website or purchasing products from GiaNina Coffee & Tea, you also agree to the following policies:
These policies provide additional details regarding how we operate our store and serve our customers.
Contact Us
If you have questions about these Terms of Service, please contact us:
GiaNina Coffee & Tea
A brand operated by GiaNina Collective LLC
4539 N 22nd St, Suite N
Phoenix, AZ 85016
Email:
support@gianinacoffeeandtea.com
Phone:
480-757-7390